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Microsoft Speech Sever 2007 Up For Public Beta Testing

Microsoft Speech Sever 2007 is now officially open for public beta testing, as announced by Microsoft this week. Microsoft Speech Sever 2007 is a voice recognition and telephony server and the new version is considered a significant upgrade with a host of new features and technologies.

Speech Server 2007 is the third release of Microsoft?s speech and telephony platform but the first to feature VoiceXML. The new version is fully integrated with Visual Studio 2005 and uses the Windows Workflow Foundation libraries found in WinFX. Because the application is built on the Workflow foundation, it is possible to connect the main voice-driven application to other applications. It can kick off other processes, pass information or launch other applications. "So the IVR is no longer an isolated workflow in a call center but it`s interacting with other workflows," said Patterson.

Another new feature in Speech Server 2007 is a natural speech recognition and processing system called Conversational Understanding. It allows a caller to speak more naturally and the system to handle that more natural speech. Other features include native support for VoIP, including Session Initiation Protocol and Real-Time Transport Protocol support out-of-the-box and the Analytics Studio and Business Intelligence Tools to provide users with customized, detailed usage reports. Analytics Studio will provide a variety of predefined reports while Business Intelligence Tools provide managers with a long-term view of caller behavior.