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New Messenger For Businesses

When you need to contact a co-worker in the office the best method of contact is no longer the phone or even a walk to the co-workers workstation. Today, the number one way to contact anyone in the office is via an instant message program. Instant messengers are great because they do not require you to leave your desk or even stop working for a prolonged period of time, they are easy and convenient. Businesses and individuals looking for a secure instant messaging (IM) solution will soon have access to an innovative on-demand service that includes unparalleled collaboration capabilities.

AOL and WebEx Communications, the leading provider of on-demand collaborative business applications, have teamed to create a secure, feature-rich version of the popular AIM service for businesses and at-work instant messaging users. According to The Radicati Group, Inc., instant messaging has become a mission-critical collaboration tool for an estimated 135 million workers in organizations of all sizes, and is projected to grow to more than 477 million by 2009. Many of these users rely on consumer products such as AOL`s industry leading AIM(r) service, the nation`s largest online community.

Codenamed `AIM Pro,` the new service will build on the central role that the AIM service already plays in people`s work lives while offering a customized interface for business users. The new service will be available in two editions: a professional edition designed for individual professionals and small to mid-size businesses, and an enterprise instant messaging (EIM) edition with centralized administrative controls for larger corporations. Both editions of the service will work with enterprise directory services and allow users to securely chat, launch conference calls, online meetings and live demonstrations with any AIM user with just a few quick clicks to the customized AIM(r) Buddy List(r) feature