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Eliminating Phone Trees and Helping Speed Up Communication

Phone trees have been the means of communication in businesses, schools and organizations for years. The phone has become a thing considering the fact that finding a phone list and starting to talk to a plethora of people is rather time consuming. The new method of communication in recent years has become the internet, and it is about time that software has been developed to eliminate phone trees all together. Harried volunteers, small business owners, and managers plow grimly through phone lists each day to notify or re-schedule people because of last-minute unforeseen changes.

The arrival of Eva ? the latest in web-based messaging services ? just might signal the end of the phone tree. In less time then it takes to find a phone list and start dialing, Eva simultaneously calls, e-mails, or sends an SMS message to the entire list with your question or message. Alternatively, Eva can contact a list sequentially and find the first person that answers ?yes? to a specific question. Developed by Eventuality, a Maryland-based communication services company, Eva saves time and money by making it easy to communicate with one or a thousand people in just a few short steps.

Customers include small business owners, property management companies, and community sports leagues. Eva is a virtual assistant to people who routinely deal with scheduling and messaging tasks to groups, according to Scott Studer, company director and chief technology officer. Eva takes a situation that often takes hours to resolve and reduces it to a five-minute task. You find similar scenarios in sports leagues where volunteer coaches must rely on phone trees or spend hours on the phone to get the word out about changes in game times or locations. Eva changes all that.