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McMurray Stern implements MSLiveTalk

McMurray Stern, the leading source of design and build solutions for shelving, filing and storage solutions, has implemented a live chat service tagged MSLiveTalk. Within 24 hours of going live on their website, an online visitor chatted with a McMurray Stern Operator.

"MSLiveTalk exceeded my expectations in less than a day," said Leslie Boggs, Director of Marketing for McMurray Stern. "Our MSLiveTalk Service is helping us capture visitors to our website, set appointments, and sell valuable services."

McMurray Sterns MSLiveTalk service was implemented to help engage and qualify visitors to the dealers website. MSLiveTalk technology and McMurray Stern Operators engage prospects in an interactive dialog that provides superior customer service to the visitor, and in-turn captures vital information necessary to pre-qualify the lead.

"Our clients rely on us to provide a wide array of high-quality services that pertain to storage needs. With McMurray Stern implementing customer orientated services like MSLiveTalkTM, we further solidify our commitment to our clients that we are dedicated to providing the highest possible standards of client satisfaction," says Linda Stern, Principal.

Since 1980 McMurray Stern has designed and installed more than 8,000 storage and filing projects representing over 5 million linear feet of file, library and storage shelving. Such expansive projects include the Huntington Library, the Getty Center, the Academy of Motion Picture Arts and Sciences, the University of California Irvine, Loyola Marymount University and the Orange County Public Law Library.